LGLedger by ZTABS

Ledger support

How can we help?

Send your store URL, Ledger version, and clear steps to reproduce the issue. ZTABS will route the request to the theme support team.

Support request

Tell us what happened.

Submitting opens your email application with these details addressed to hello@ztabs.co. Attach screenshots or a collaborator request only when needed.

Before contacting support

Fast answers.

These checks resolve the most common setup questions.

A section has no products or collections.

Open the theme editor and connect the section to a Shopify product, collection, or menu. Demo placeholders are replaced when a real resource is selected.

Filters are not appearing.

Configure storefront filters in the Shopify Search & Discovery app, then confirm the collection has products with the relevant data.

The mega menu does not open for a menu item.

The mega-menu block trigger must exactly match its corresponding top-level navigation label.

An app block or integration looks incorrect.

Confirm the app supports Online Store 2.0 and test with the app disabled. App-specific code and behavior are supported by the app developer.

What is outside theme support?

Custom development, third-party app code, store data entry, business operations, and Shopify platform or checkout issues are outside standard theme support. ZTABS can separately scope custom work.